Frequently asked questions

Buying Online

Question - How do I pay?
Answer - PayPal

Question - How do I order your wonderful things if I can't make it to your shop?
Answer - online, or email us at info@smashbangwallop.co.uk. 0ur payment process is hosted on a secure server, so your credit card details are safe. We always send notification of an order by email.

Question - How do I return or exchange?
Answer - Easily please return the items for refund or exchange to Smash Bang Wallop, 85 Church Road, London

Buying a print
Question - How long does it take to get my order delivered?
Answer - All prints are delivered within a maximum of 5-7 working days, subject to availibility. All prints are delivered flat packed. Please be aware that non UK customers are responsible for paying any duties or import charges, if applicable.

Question - Does SmashBangWallop.co.uk have a guarantee?
Answer - If for any reason you are not happy with your item, you can return it within 30 days for a refund but you must contact us first for authorisation. Please read our full guarantee here.

Question - What if I receive my order and it is damaged?
Answer - Please keep the packaging material. SmashBangWallop.co.uk will have the products picked up, at our expense, and give you the option of a full refund or a replacement at no charge to you. Just contact us or call us on 020 8771 5517.

Question - Can I cancel my order after it has been submitted?
Answer - Any order can be cancelled within 24 hours of the time it was submitted. Please contact us or call us on 020 8771 5517.